Poor Customer Service & Lousy Food--OK

Maybe we’ve come to accept poor customer service and lousy food from “fast-food restaurants.” Now that’s an oxymoron since it’s neither fast nor a restaurant in my experience. Recently, a friend and I stopped to get coffee and a chicken biscuit at a McDonald’s drive-through in Deerfield Beach, Florida. The clerk practically threw my change into my hand so that most of it ended up outside my car. She didn’t apologize or offer to give me correct change and closed her window. I nudged open my car door to see what I could reach and managed to salvage a quarter. I figured if she does that enough, she can gather up a good tip at the end of her shift. Then, while waiting in line to pick up my food, we heard the occupant in the car ahead loudly ranting at the clerk several times, “I saw what you did. Where’s your manager?” So, we’re beginning to think all of the employees at this location must have poor attitudes. Anyway, when I got to eat my sandwich at my destination, the chicken was burned and tasted pretty greasy.
Next time, I will examine my sandwich before I leave the parking lot and I’ll hold up traffic getting my change. Or maybe I just won’t eat there again.